INVITATION TO REGISTER COMPLAINTS AND SUGGESTIONS ON SERVICES RENDERED DURING THE 2018 HAJJ AND UMRAH OPERATIONS

//INVITATION TO REGISTER COMPLAINTS AND SUGGESTIONS ON SERVICES RENDERED DURING THE 2018 HAJJ AND UMRAH OPERATIONS

INVITATION TO REGISTER COMPLAINTS AND SUGGESTIONS ON SERVICES RENDERED DURING THE 2018 HAJJ AND UMRAH OPERATIONS

In furtherance of its statutory functions “to regulate, supervise and perform oversight functions over organizations, associations or similar bodies engaged in organizing and coordinating the movement of pilgrims to perform Hajj and Umrah”, the National Hajj Commission of Nigeria (NAHCON) wishes to inform members of the general public that the Commission has commenced its review exercise of the year 2018 Hajj and Umrah activities.
The Commission, therefore, requests pilgrims who participated or had intended to participate in Hajj or Umrah in the 2018 and who have complaint(s) or comment(s) against any person, persons or institutions that rendered services during the period, to forward same to the Commission for appropriate action.
The complaint(s), comment(s) or suggestions will assist the Commission’s determination to embark on
improvement of services for 2019 Hajj and Umrah activities. It will also guide decision making over renewal or otherwise of licenses of the relevant Service Providers, Tour Operators, States Pilgrims’ Welfare Boards/Agencies/Commissions as well as to enhance the Commission’s role in monitoring, regulation and supervision.
Furthermore, the Commission welcomes suggestions and ideas from stakeholders and members of the public on ways and means to improve Hajj and Umrah activities in Nigeria.
The complaint(s), comment(s) or suggestion(s) should be in writing with author’s full details and should be addressed and delivered to:
The Chairman/CEO:-
National Hajj Commission of Nigeria (NAHCON)
No 1, First Avenue, off Ahmadu Bello Way,
Central Business District,
P.M.B. 375,
Abuja.
Or forwarded via e-mail to info@nigeriahajjcom.gov.ng
For further enquiries, please call:
Head of Inspectorate and Compliance: 08037018975
Or:
Head, Public Affairs Division: 08129143659
Signed
Management

2018-10-04T13:43:22+00:00October 4th, 2018|News|